No, you can check out as a guest. It is quick and simple, and you will still get an order confirmation and tracking by email.

We accept all major credit cards, including Visa, Mastercard, and American Express. Every payment is processed through a secure, encrypted connection.

We do not offer PayPal at this time, but all major credit cards are accepted and every payment is processed securely.

Yes. We use encrypted (SSL) connections and trusted payment providers, so your information is protected at every step.

All prices on our website are shown in Canadian dollars (CAD).

If you need to change or cancel an order, email us at support@larakateboutique.com as soon as you can. We will do everything we can to update it before it ships. If it has already gone out, we will help you with a return instead.

A confirmation email is sent right after checkout, so please check your spam or junk folder first. If nothing arrives within a few hours, email us your name and we will confirm your order ourselves. Kate or Lara will reply to you personally.

Yes, we offer gift cards.

To purchase one, simply contact us via email and let us know the amount you'd like the gift card to be. We'll be happy to assist you with the rest of the process.

Your order will be delivered within 8 to 14 days.

Shipping is free across Canada.

After your order ships, you will receive an email with your tracking number and a link to follow it. You can also track it here: Track Your Order.

Nothing is wrong. It can take up to 5 days after you receive your number before the tracking starts showing movement. If it still has not updated after that, email us your order number and we will look into it for you personally.

Yes, we ship worldwide.

Yes. We offer a 30-day return policy. If your bag is not right for you, email us at support@larakateboutique.com and we will guide you through it.

Email support@larakateboutique.com within 30 days of receiving your order and tell us which item you would like to return.

After the refund has been processed, the amount is typically credited to your account within 3–5 business days, depending on your bank or payment provider.

If your product arrives damaged, please contact us right away at support@larakateboutique.com with a photo of the item and your order details. We will arrange a replacement or refund as quickly as possible.

Not sure which size is right? No problem. Check the size chart on the product page to find the perfect fit.

The handles are long enough to comfortably carry the bag over your shoulder. So no need to worry about that at all. Whether you prefer to carry it by hand or sling it over your shoulder, both work perfectly.

Our designs are stitched into the fabric, not printed on top. You feel the texture and the padding the moment you hold the bag.

Our bags are made from padded fabric with an elegant quilted stitch pattern. This blend creates a lightweight, comfortable, and durable bag that's perfect for everyday use.

To keep your bag looking its best, we recommend the following care instructions:

• Wipe gently with a damp cloth to remove dust or light marks.
• For a deeper clean, machine wash on a gentle cycle with cold water.
• Air drying is recommended.
• Avoid prolonged exposure to direct sunlight to help preserve the color and texture.
• Store your bag in a cool, dry place when not in use.

Easy to care for and made to be enjoyed!

We are a Canadian company and work with several warehouse partners to be able to offer our customers a wide range of products and efficient fulfillment.

We understand the hesitation, and you are right to ask. We answer every email ourselves, usually within a day. Every order comes with a 30-day money-back return, and we are always reachable at support@larakateboutique.com. If anything is ever not right, we make it right.

At this time, we do not offer wholesale. Our products are available for purchase through our website only.

At this moment our collection is limited to the designs we currently have available, and we do not yet offer a customized product.

To keep your bag looking its best, we recommend the following care instructions:

• Wipe gently with a damp cloth to remove dust or light marks.
• For a deeper clean, machine wash on a gentle cycle with cold water.
• Air drying is recommended.
• Avoid prolonged exposure to direct sunlight to help preserve the color and texture.
• Store your bag in a cool, dry place when not in use.

Easy to care for and made to be enjoyed!